Marketing has evolved and advanced for years making way from televisions and magazines to social media and live events which has shifted the paradigm of selling products or services in today’s world. One of the most common and dominant marketing medium-mobile devices can benefit all the small and local businesses in launching their cost-effective, high-impact marketing campaigns. Let’s discover how it can be advantageous for propelling the business towards success.
What is Mobile Marketing?
It is a new form of multi marketing the business to reach out to customers in a more direct way. Be it text messages or email, from social media to promotions, mobile marketing can help small businesses for boosting their sales and educating their customers. One can run their marketing campaign based on personalized information such as their location and preferences.
It is a new form of multi marketing the business to reach out to customers in a more direct way. Be it text messages or email, from social media to promotions, mobile marketing can help small businesses for boosting their sales and educating their customers. One can run their marketing campaign based on personalized information such as their location and preferences.
How does Mobile Marketing help?
According to the data presented by SCORE, consumers use their smartphones to make decisions about their purchasing process. The technology gives small businesses another window to reach out to prospective customers by collecting leads and increasing sales. Marketing campaigns on mobile usually result in 70% of mobile users taking action within an hour of viewing it. However, just like other marketing techniques, businesses need to test, tweak, and adapt strategies for their campaigns to be successful. One can use mobile marketing to capture the attention of potential customers, benefiting them, and you at the same time.
Now comes the second question — How to create a strategy?
It’s important to develop a mobile marketing strategy for small businesses in order to reach the target audience and generate sales. The mobile tech allows customization and personalization which facilitates the marketing strategies.
STEP 1 – Creation of Customer Profiles
Understanding your target market is step one to any marketing strategy, and creating customer profiles can be useful. They are fictional representations of the various kinds of customers one plans to target. Create a profile that describes their background, process description, important resources of information, goals, challenges, preferred type of content, objections, etc. It helps to determine a channel for your marketing strategy when you have a clear image of your target audience.
Some interesting facts about mobile usage 65% of emails are opened on the phone56% of B2B buyers use their phones to access information48% of users do their search sessions on mobile
One can always check Google Analytics to study your site’s mobile traffic. Surveys can also help out in collecting specific information in developing the consumer profiles
STEP-2 Identifying Goals
Identify goals by answering the following questions:
- What are we currently doing for mobile marketing?
- If we are already doing mobile marketing, how are the results?
- What are the main objectives of using mobile marketing in the strategy?
- How are we engaging the mobile audience cross-channel?
STEP-3 Establishing Benchmarks
It is important to establish realistic and measurable benchmarks for ensuring successful mobile marketing campaigns.
STEP-4 Monitor Mobile Metrics
With the help of Google Analytics, one can monitor the data which can tell them how well the mobile content engages your customer, as well as the quantity and quality of mobile traffic, reverts back to the pages of the site.
While having a well-established mobile marketing strategy can be essential, here are a few tricks and tips to ensure efficient mobile marketing for small businesses:
- Sending text messages having promo codes, sale offers, new discounts, etc. can help in luring customers to the business.
- Mobile data helps in collecting customer data by using cookies, such as email addresses and phone numbers, along with the number of downloads that allow you to reach the specific audience ensuring better turnover.
- Social media marketing can also be used for implementing the mobile marketing strategy by using WhatsApp community, Facebook, or Twitter.
- The websites need to be optimized for easy and functional browsing on smartphones as well. A mobile-optimized website can help the customer for easy navigation. Google also prioritizes websites that provide websites that provide a good mobile experience.
- Use of mobile customer services to track orders, collect payments, shipping details, and responding to the queries can ensure quick response time plus more customers through efficient functioning.
- One can also figure out using multi-channel campaigns by combining SMS marketing along with other social media engagement and mobile customer services
So, while the marketing campaigns for small businesses are not feasible on a big budget, mobile marketing is the surefire way to achieve the sales and build up the customer base in a more efficient and cost-effective way.
